The quality policy in NILED s.a.e. has as its mission the industrialization of products with a degree of competitiveness that will allow us to satisfy the needs and expectations of our customers, shareholders, employees and collaborators, contributing to social welfare, to be recognized as a business reference in the sector for the quality of our products, the ability of our professionals and the values we practice. In order to achieve this, the following general objectives must be pursued:

• To achieve, maintain and continuously improve the quality level of our products.
• Improve our processes in relation to the requirements of the quality system.
• Ensure compliance with customer requirements, including legal and regulatory requirements, in the products supplied.

Experience has taught us that the achievement of these objectives is the result of the daily work of each member of the company. For this reason, NILED s.a.e. has based, since its creation, its business philosophy on a fundamental pillar: "The person" as the essence of the company. Thus, in mutual trust, we must consider ourselves as managers with responsibility within each job, and at the same time feel that we are collaborators in a plan of shared objectives. We understand that integrating Quality and Productivity can only be achieved if self-control, intelligence and motivation are combined. Undervaluing creativity, ingenuity and knowledge is a luxury we cannot afford.

NILED s.a.e. is no stranger to the permanent evolution of the industry, and in this sense we have integrated a flexible, modern and efficient organization where only Quality and Human Resources are able to give our customers customers the highest level of satisfaction with our products. It is evident that the achievement of this goal in a stable and durable is not, in any case, the result of improvisation. On the contrary, it is the consequence of the disciplined and constant instrumentalization of the calidad planificada.

With this in mind, we have designed the quality system (ISO-9001), so that it can serve to all the jobs of our company as a daily guideline of behavior and industrial discipline, which will lead us to improve day by day and that a job well done will become an important part of our daily work. hábito de vida.
There is no doubt that one of the driving forces behind the final quality of our products is the raw material received from our suppliers. Aware of this importance, we have developed a purchasing system to help our suppliers achieve the level of quality we expect from them.

November 2018